Terms and Conditions of Good Life Vans
Good Life Vans is a brand of Good Life Vans GmbH

1. Scope
The following terms and conditions apply to all orders placed via our website by consumers and businesses. A consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed primarily to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
For entrepreneurs, these terms and conditions also apply to future business relationships. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they will only become part of the contract if we have expressly agreed to this.
 
2. Contracting parties, conclusion of contract, subject matter of the contract
The purchase contract is concluded with Good Life Vans GmbH. By displaying and listing our products on www.good-life-vans.de or by sending a written offer, we make a binding offer to conclude a contract for these items. The contract is concluded by accepting and confirming the offer, specifically by a) written confirmation of our order or b) payment of the down payment invoice.
The subject of the contract is the production and shipping of camper modules and their accessories. The details, in particular the essential features of the products, can be found in the item description and the information on www.good-life-vans.de.
 
3. Contract language
The language available for concluding the contract is German.
 
4. Delivery conditions, delivery time
The prices are ex works. In addition to the stated product prices, shipping costs are added if shipping is requested, which are determined individually. Production and the specified time of provision of the goods generally begins after receipt of payment or after order approval. The valid production time can be found in the order confirmation. For orders where individual products have different delivery times, the total delivery time depends on the longer value. When making special requests, the delivery time can deviate from the stated period depending on the effort involved. Delivery is by self-collection unless expressly agreed otherwise.
 
5. Payment
Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due immediately with 35% of the total amount. The remaining 65% are due at the latest upon completion of the product and the associated delivery date. Products issued as consignment goods are due for payment no later than 6 months after the delivery date, unless expressly defined otherwise. 
To process the payment, we will give you our bank details when we confirm your order.

6. Transport damage or damage during delivery
Consumers: If goods are delivered with obvious transport damage, please complain about such errors to the deliverer and report the incident to us.
Business owners: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the forwarding agent, the carrier or the other person or institution designated to carry out the shipment. Among merchants, the obligation to inspect and give notice of defects as set out in Section 377 of the German Commercial Code applies. If you fail to give notice as set out there, the goods are deemed to have been approved, unless the defect was not apparent during the inspection. This does not apply if we have fraudulently concealed a defect.

7. Liability
7.1 We are liable without limitation for intent and gross negligence.

7.2 We are only liable for simple negligence if essential contractual obligations are breached. Essential contractual obligations in this sense are obligations whose fulfilment makes the proper execution of the contract possible in the first place and on whose compliance the client can rely. In the event of a breach of essential contractual obligations, our liability is limited to the damage that is typical and foreseeable under the contract.

7.3 The above limitation of liability does not apply to

• Claims under the Product Liability Act;
• Claims for fraudulent conduct;
• Claims arising from liability for guaranteed characteristics;
• Damages resulting from injury to life, body or health.

7.4 To the extent that liability is excluded or limited under Section 7.2, this also applies to the personal liability of our employees, representatives, bodies and other staff as well as our vicarious agents and vicarious agents.
7.5 The limitation period for claims for damages and reimbursement of expenses is governed by the statutory provisions.
7.6 The above provisions do not involve a change in the burden of proof to the detriment of the Client.

8. Liability for defects
8.1 Unless the information contained in our brochures, advertisements and other offer documents has been expressly designated by us as binding, the illustrations or drawings contained therein are only approximate.
8.2 If the delivered item does not have the quality agreed between you and us, or if it is not suitable for the use stipulated in our contract or for general use, or if it does not have the properties that you could have expected based on our public statements, we are obliged to provide subsequent performance. This does not apply if we are entitled to refuse subsequent performance due to statutory provisions.
8.3 You initially have the choice of whether the subsequent performance should take the form of repair or replacement delivery. However, we are entitled to refuse the type of subsequent performance you have chosen if it is only possible at disproportionate costs and the other type of subsequent performance remains without significant disadvantages for you. During the subsequent performance, you are not entitled to a reduction in the purchase price or to withdraw from the contract. A subsequent performance is deemed to have failed with the second unsuccessful attempt, unless something else arises from the nature of the item or the defect or the other circumstances. If the subsequent performance has failed or if we have refused subsequent performance altogether, you can, at your discretion, demand a reduction in the purchase price (reduction) or declare that you are withdrawing from the contract.
8.4 The limitation period for asserting your rights due to defects is two years, calculated from the delivery of the items. This period also applies to claims for compensation for consequential damages caused by defects, provided that no claims are asserted based on tort. You can only assert claims for damages if subsequent performance has failed or if we have refused subsequent performance. Your right to assert further claims for damages remains unaffected.
8.5 The provisions of the above Section 7 (Liability) remain unaffected by the provisions of this Section 8 (Liability for Defects).
 
9. Dispute settlement
The European Commission provides a platform for online dispute resolution (ODR), which you can find here https://ec.europa.eu/consumers/odr/.
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
 
10. Final provisions
If you are an entrepreneur, German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us is our place of business.